Rotten Tomatoes? No Worries!
Garden Bravery offers free returns in the US within 21 days of delivery. Merchandise must be unworn, unwashed, and undamaged with original tags attached for a full refund. See below for details.
Request a Return Label
To start your return, send an email to:
service@gardenbravery.com
Include the order number and list of items you would like to return. We will email you a free return label within 1 business day.
Or, using the information on the shipping label, include your order information in the package, and address your return to the same FROM location:
Garden Bravery
2820 Selwyn Ave. #848
Charlotte, NC 29209
Get Your Label
You can print the provided return label, simply hand-write your label, or provide the return address to the shipping agent of your choice.
Bag It Up
Please ensure the returned products are securely packaged to avoid damage or loss. Your carrier of choice may be able to help you with this.
Drop It Off
Returns should be dropped off at USPS, UPS, or FedEx stores. Free shipping is only provided from a return label sent from service@gardenbravery.com.
Refunds will be provided within 15 business days of receipt.
Returns FAQs
Timing
How long do I have to return an item?
Garden Bravery offers free returns in the US within 21 days of delivery. Merchandise must be unworn, unwashed, and undamaged with original tags attached for a full refund.
Unfortunately, we do not accept returns for sale items nor gift cards.
How long does it take to get reimbursed?
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. You can expect the refund within 15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund, too.
Exchanges
What if my item was damaged upon receipt?
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and quickly make it right for you!
What is the fastest way to get the exchanged item?
The fastest way to ensure you get what you want without making an additional payment is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
If you want the item sooner than the typical return process (up to 15 days), simply purchase the item again and track the return process for receipt of reimbursement for the returned item.
Garden Bravery
2820 Selwyn Ave. #848
Charlotte, NC 28209
Mon - Fri: 10am - 6pm ET
Saturday: 11am - 5pm ET